Technical Support
Convenos Meeting Center is supported in a variety of ways, including free email support by our dedicated Technical Support Team. Additional technical support resources are underway and will be launched accordingly.
As with all facets of our business, we welcome your feedback and suggestions.
Check Your System
Quickly check you system against requirements using our online System Validator. Results are easily printed for future reference or follow-up.
User Guides
Tech Support
Software Requirements
- Microsoft® Windows® 2000 and above
- Microsoft Internet Explorer® 6.0 and above
- Microsoft Office® 2000 and above (or other email)
- Skype™ 1.4 or above for Voice over IP
- Windows Media Player 9.0+ for playing media files or
- Macromedia Flash 7.0+ for playing media files
Hardware Requirements
- 600 MHz+ CPU, minimum 256MB RAM
- 1024x768 pixel screen resolution
- Audio in/audio out capabilities
- High-speed Internet connection (DSL or better)
Contacting Support
For technical support, please contact Convenos Meeting Center Support. Include the following in your email:
- Web Browser Name and Version (e.g. Microsoft Internet Explorer 6.0)
- Operating System and Version (e.g. Microsoft XP Professional, Service Pack 2)
- Skype Version (e.g. Skype 1.4.0.84)
- Audio hardware (e.g. headset or integrated microphone and speakers)
- If using a headset, please provide the brand and model (e.g. Plantronics LZ640)
- Microsoft Office Version (Microsoft Office Professional 2003)
